Let me share to you an article I found and It was anonymous -It is titled Communications-Listening
Oscar del Rosario shared a profile.
27 mins ·
Let me share to you an article I found and It was anonymous
-It is titled Communications-Listening 1.Want to listen. Almost all problems in listening
can be overcome by having the right attitudes.
Remember, there is no such thing as disinteresting
people - only disinterested listeners.
2. Act like a good listener. Be alert. Sit straight.
Lean forward if appropriate. Let your face radiate interest.
3. Listen to understand. Do not just listen for the
sake of listening. Listen to gain a real understanding
of what is being said.
4. React. The only time a person likes to be interupted
is when applauded. Be generous with your applause,
make the other person feel important. Applaud with
nods, smiles, comments, encouragement.
5.Stop talking - you can't listen while you are talking.
6.Empathize with the other person. Try to put yourself
in the other's place so that you can see that point of view.
7. Ask questions. When you don't understand, when you
need further clarification, when you want the other
person to like you, when you want to show you are
listening: But don't ask questions that will embarras or
"put down" the other person.
8. Concentrate on what the other is saying. Actively
focus your attention on the words, the ideas, and
the feelings related to the subject.
9. Look at the other persons, face, mouth, eyes, hands,
will all help the other person communicate with you.
Helps you concentrate, too. Shows you are listening.
10. Smile appropriately. But don't overdo it.
11. Leave your emotions behind (if you can). Try to push
your worries, your fears, your problems away. They may
prevent you from listening well.
12. Get rid of distractions. Put down any papers, pencils,
etc., you have in your hands: they may distract your attention.
13. Get the main points (the big picture). Concentrate on
the main ideas and not the illustrative material:
examples, stories, statistics, etc., are important,
but usually are not the main points. Examine them only
to see if they prove, support, define the main ideas.
14. Share responsibility for communication. Only part of
the responsibility rests with the speaker: you as the
listener have an important part. Try to understand, and
if you don't, ask for clarification.
15. React to ideas, not to the person. Don't allow your
reaction to the person to influence your interpretation
of words. Good ideas can come from people with looks or
personality you don't like.
16. Don't argue mentally. When you are trying to understand
the other person, it is a handicap to argue mentally while you
are listening. This sets up a barrier between you and the speaker.
17. Use the difference in rate. You can listen faster than anyone
can talk, so use this rate difference to your advantage by trying
to stay on the right tract. Think back over what the speaker
has said. Rate difference: speech rate is about 100 - 150 words
per minute; Thinking: 500.
18. Don't antagonize the speaker. You may cause the other person
to conceal ideas, emotions, attitudes by being antagonizing in any
of a number of ways: arguing, criticizing, taking notes, not taking notes,
asking questions, not asking questions, etc., Try to judge and be aware
of the effect you are having on the other person.
Adapt to the speker.
19. Avoid hasty judgements. Wait until all the facts are in before
making any judgements.
20. Listening is fun: develop this attitude.
Make a game of seeing how well you can listen.
I hope you like it........Oscar https://www.facebook.com/lovelikerealthing
Oscar del Rosario
Oscar del Rosario's photo.
Oscar del Rosario
33 followers
LikeShow more reactionsCommentShare
Comments
Oscar del Rosario
Write a comment...
No comments:
Post a Comment